Privacy Policy
DesignerHub (“DesignerHub”, “we”, “us” or “our”) is a brand operated by DesignerHub Learning LLP, a company incorporated under the laws of India. DesignerHub owns and operates the website www.designerhub.in (the “Website” or “Platform”) and offers curated online upskilling courses and learning programs (“Tracks” or “Courses”).
DesignerHub is committed to protecting the privacy of its users and handling personal data in a lawful, fair, and transparent manner in accordance with applicable Indian laws.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you access or use the Platform.
1. Applicability and Consent
This Privacy Policy applies to all users of the Platform, including visitors, registered users, learners, and participants in any Tracks.
By accessing or using the Platform, or by providing your personal data, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data in accordance with this Policy.
You may withdraw your consent at any time by contacting us at info@designerhub.in. Withdrawal of consent may affect our ability to provide certain services.
2. Types of Information We Collect
(a) Personal Data
We may collect personal data that you voluntarily provide, including:
Name
Email address
Mobile number
Educational background
Professional information
Account credentials
Photographs or profile images (if provided)
Course participation, assessments, and performance data
Communication records (emails, calls, support requests)
Payment-related details (processed only through authorised third-party payment gateways)
We do not collect Aadhaar numbers, PAN, or other sensitive government identifiers unless expressly required by law.
(b) Non-Personal Data
We may collect non-personal or technical information such as:
IP address
Browser type
Device information
Operating system
Pages visited and usage patterns
This data is used only for analytics, security, and platform improvement.
3. Purpose of Collection & Use
We use personal data for the following purposes:
Creating and managing user accounts
Delivering Tracks and related educational services
Communicating important updates, notifications, and service-related messages
Conducting assessments, certifications, and learning evaluations
Providing career support, alumni engagement, and community features
Processing payments, refunds, and support requests
Improving Platform performance, content, and user experience
Conducting internal research, analytics, and feedback analysis
Sending promotional or informational communications, subject to applicable laws
All communications are sent in compliance with applicable telecom and consumer protection regulations.
4. Sharing of Personal Data
We may share personal data only on a need-to-know basis with:
Educational partners and instructors involved in delivering Tracks
Service providers (technology, analytics, communication, payment, support)
Recruiters or employers, where you have opted for placement or career services
Government or regulatory authorities, when legally required
Affiliates and group companies, including DesignerHub Learning LLP
We do not sell or rent personal data to third parties.
5. Third Party Services & Links
The Platform may contain links to third-party websites, tools, or platforms. DesignerHub does not control the privacy practices of such third parties, and this Privacy Policy does not apply to them. Users are encouraged to review the privacy policies of third-party services independently.
6. Data Storage, Processing, And Transfer
Personal data may be stored and processed in India or in other jurisdictions through trusted service providers. Where data is transferred, we ensure reasonable safeguards are in place in accordance with applicable Indian laws.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
7. Data Security
DesignerHub implements reasonable technical, administrative, and physical security measures to protect personal data against unauthorized access, loss, misuse, or alteration.
While we strive to protect personal data, no system can guarantee absolute security.
8. Cookies And Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze usage, and improve the Platform. Users may control or disable cookies through their browser settings. Disabling cookies may affect certain features of the Platform.
9. Children And Minors
DesignerHub does not knowingly collect personal data from individuals under 18 years of age without verifiable parental or guardian consent.
If we become aware that personal data of a minor has been collected without appropriate consent, such data will be deleted in accordance with applicable law.
10. User Rights
Subject to applicable Indian laws, users have the right to:
Access their personal data
Request correction or updating of inaccurate data
Request deletion of personal data
Withdraw consent for data processing
Raise grievances regarding data handling
Requests may be submitted to info@designerhub.in. We will respond within reasonable timelines as prescribed by law.
11. Grievance Redressal
For any questions, concerns, or complaints regarding this Privacy Policy or the handling of personal data, you may contact our Grievance Officer at: info@designerhub.in
We will address grievances in accordance with applicable legal requirements.
12. Changes To This Privacy Policy
DesignerHub may update this Privacy Policy from time to time. Any changes will be effective upon publication on the Platform. Continued use of the Platform after such updates constitutes acceptance of the revised Privacy Policy.
13. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
14. Legal Identity Disclosure
DesignerHub is a brand operated and legally owned by DesignerHub Learning LLP